All doughnuts should be ordered on the day they will be enjoyed. As we’d love you to enjoy your doughnuts at their peak freshness, it’s not recommended to keep overnight. All doughnuts with mixed or specialty toppings should be eaten within a few hours from pick-up to ensure freshness of toppings (this especially applies to all cereal toppings and fruit).
Pinkbox Doughnuts® can make doughnut cakes, letters, shapes, numbers, printable logos and pictures, and customized designs. Please visit our custom order page and submit all order information, including type of doughnut, quantity, date needed, and attached examples or photos. Please note: A minimum 48 hour lead time is required.
We have a 24-hour cancellation policy for ANY custom orders, so plan accordingly! If you cancel your order less than 24-hours in advance from when you receive confirmation from Pinkbox, you will still be charged in full. Sorry, no refunds for no shows or same day cancellations.
The earlier the better! Dates can get booked up quickly and we cannot guarantee that every order submitted can be fulfilled. To better serve you, we recommend at least a week in advance to make sure we get your order processed and ready to go!