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FAQ

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Do you make Gluten Free doughnuts?
Unfortunately, we do not due to our baking facility not equip for that process.
Do you make Vegan doughnuts?

Not at this time.

If I have food allergies, can I eat your doughnuts?

All our doughnuts are made on the same equipment and in the same work space. Unfortunately, there is possibility of cross contamination.

How do I special order custom doughnuts?

Pinkbox Doughnuts® can make doughnut cakes, letters, shapes, numbers, printable logos and pictures, and customized designs. Please visit our custom order page and submit all order information, including type of doughnut, quantity, date needed, and attached examples or photos. Please note: A minimum 48 hour lead time is required.

I already submitted my order but have a question or need to make a change.

Please contact us immediately through email at contact@pinkboxdoughnuts.com.

I would like to cancel my order. Can I be provided a refund?

All orders to be 100% refunded if cancelled at least 48 hours before the order date/time for pick-up.

Do you ship your doughnuts?

Unfortunately, we do not ship any of our doughnuts to ensure the freshness of eating same day.

Do you sell gift cards?

Not at this time, however we’ll begin selling gift cards in the near future.

How many locations do you have?

Pinkbox Doughnuts® currently has three open locations in Las Vegas, NV and one set to open in Berkley, CA. Several more in the planning stages…

Do you franchise?

Not currently, but please check back with us at the end of 2019.

Do you deliver?

Pinkbox Doughnuts® does not currently deliver, but we use a third party vendor, Postmates.

Are all your doughnuts always available in store for pick-up?

We make the majority of our doughnut flavors daily, but we cannot guarantee they will be available due to our first come first serve policy.